Is Tummy Tub betrouwbaar? Reviews en keurmerk

Lana Dzindzibadze
2-3-2026
i didn’t receive order yet, how should i write a review?? I don’t know how to track my order either. No information 🤷🏻‍♀️
Reageer
Corien Schipper
11-1-2026
Bestelling nog steeds niet binnen 27 december geplaatst!
Reageer
Antwoord van Tummy Tub
Beste Corien, Dank u wel voor het delen van uw ervaring. Het spijt ons oprecht dat uw bestelling later is aangekomen dan u mocht verwachten. Uw bestelling is op 27 december geplaatst, precies in een periode waarin het bij postdiensten helaas structureel drukker is dan normaal. Ook begin januari waren er bij de bezorging extra vertragingen, waar wij als webshop helaas geen directe invloed op hebben. Volgens onze verzendgegevens is uw pakket op 13 januari bij u afgeleverd. Dat neemt niet weg dat het vervelend is dat u hier zo lang op heeft moeten wachten. Daarvoor bieden wij u onze excuses aan. Wij begrijpen heel goed dat dit teleurstellend kan zijn, zeker wanneer u uitkijkt naar uw bestelling. Mocht u naar aanleiding hiervan nog vragen hebben of als wij iets voor u kunnen betekenen, dan nodigen wij u van harte uit om contact met ons op te nemen. Wij denken graag met u mee. Met vriendelijke groet, TummyTub klantenservice
Hoe zou je Tummy Tub beoordelen?
Lorena Francés Soriano
17-12-2025
Dear Tummy Tub team, Thank you for your message. Unfortunately, I have not received my order yet, so I am unable to leave a review at this moment. There was an issue with the delivery address: when placing the order, only the postal code was entered and the town/city was missing. As soon as I realized this, I contacted you to inform you of the mistake, but I have not received any reply so far, nor have I received the order. I would appreciate it if you could please check the status of my order and let me know how this can be resolved. Thank you in advance for your help. Kind regards,
Reageer
Antwoord van Tummy Tub
Dear Lorena, Thank you for taking the time to share your experience. We would like to clarify that the additional address details you sent on December 8 were successfully added to your order in time, so the delivery address itself was not the issue. According to the information we received from the carrier, the Tummy Tub® was delivered to your address, but as no one was home at the time of delivery, the parcel was taken to the nearest pick-up point. A track-and-trace code was sent to you by the factory, which should indicate the exact location where you can collect your order. If you are unable to find this information or need assistance retrieving the parcel, we are of course happy to help you further. We understand that the situation has been inconvenient and appreciate your patience. Please feel free to contact us directly so we can make sure everything is resolved properly. Kind regards, The Tummy Tub Team
Franchelle Richardson
29-7-2025
I never received my order.
Reageer
Antwoord van Tummy Tub
Thank you for your review and for bringing this matter to our attention. We’re truly sorry to hear about your experience and that you believe you haven’t received your order. We take such concerns very seriously and would like to address this for you. According to our records, we sent you an email two weeks ago containing the shipping information, tracking details, and proof of delivery from PostNL, confirming that the package was delivered. We also kindly requested that you check with your neighbors or other possible delivery locations in case the package was left there. As we haven’t received a response to that email, we’re concerned you may not have seen our message? We’d love to resolve this for you as quickly as possible. Could you please confirm whether you’ve checked for the package at nearby locations or let us know if there’s anything else we can assist you with? You can also give us a call so we can dive into this further if needed. Thank you for your understanding, and we look forward to hearing from you soon.
Ann Tunney
10-4-2025
It arrived quickly, thankyou. X
Reageer
Antwoord van Tummy Tub
Great to hear. Thank you for your order!

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