Tummy Tub

Thank you for your review and for bringing this matter to our attention. We’re truly sorry to hear about your experience and that you believe you haven’t received your order. We take such concerns very seriously and would like to address this for you.

According to our records, we sent you an email two weeks ago containing the shipping information, tracking details, and proof of delivery from PostNL, confirming that the package was delivered. We also kindly requested that you check with your neighbors or other possible delivery locations in case the package was left there. As we haven’t received a response to that email, we’re concerned you may not have seen our message?

We’d love to resolve this for you as quickly as possible. Could you please confirm whether you’ve checked for the package at nearby locations or let us know if there’s anything else we can assist you with? You can also give us a call so we can dive into this further if needed.

Thank you for your understanding, and we look forward to hearing from you soon.

Great to hear. Thank you for your order!