Antilope Outdoor
voor de actieve fietser en
wandelaar! Fietsvakantie,
backpacken of liever
een paar uurtjes
ontspannen? Bij ons vindt u
het!
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Gerardo Vissser
Mooie prijs ,goede service ,pakket werd persoonlijk afgeleverd 👍
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Fred van der Horst
Gedeelde levering, moet nog 1 paar krijgen
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Hoe beoordeel je Antilope Outdoor?
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Claudia Schoenmaker
Snelle levering en waanzinning product. Erg blij mee, schoenen lopen heerlijk en zien er mooi uit!
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Robin Sprokkereef
Goede service
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Johan
Een top product ! Bestellen, levering binnen twee dagen geregeld. Gewoon doen wat je zegt. Complimenten ! Ik kom zeker terug.
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LP
Even though I read many positive reviews here, I find this company to be completely unprofessional. I ordered socks, but the wrong ones were delivered. That's not a big deal, but after I sent the socks back within Germany with insurance, it took over a month for them to be forwarded to the Netherlands. They were supposedly lost on the way there; no information on how to proceed, and at some point they stopped responding to my enquiries. It's now been 2.5 months, and I haven't received the socks I wanted or my money back.
Antwoord van Antilope OutdoorI am really sorry that this is taking so long. Issue is that the package is not "lost on the way". If that was the case, we could solve this with a claim to the postal service that delivers the package. However, in this case, the package still can be traced, it gave an update as recently as last Thursday.. This is highly unusual, we have never seen such a case before. But it's taking too long, we absolutely agree with that. We have demanded from the postal service that there will be a solution by tomorrow. We'll get in touch with you then.
Our apologies if we didn't respond to any enquiries. The only unanswered message that we could find was sent the day before the review? We're generally closed on Mondays, so we do our best to ensure that all the questions that we received in the weekend and on Mondays are answered by Tuesday. I hope for your understanding. -
Martin
Vandaag op de viering van 12,5 jaar bestaan van de winkel geweest. Paar leuke items gekocht. Winkel overtrof ruimschoots mijn verwachtingen. Breed assortiment en zeer hulpvaardig personeel. Aanrader!!
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Universiteit van Amsterdam
Goede prijzen, goede service en aardige hulp van de klantenservice!
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Jean-Louis
Levering goed en de rest ok
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KaMo
Alles is volgens de verwachtingen gelopen!
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Bestelling dik ok en perfect thuis geleverd
Goede prijs voor een paar Meindl wandelschoenen .
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Kopi
Top service.
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René
Nette verzending
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Jan
Alles ging zoals het altijd en overal zou moeten
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Yvan
De snelle bestelling was oké
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HELENA PAINE
I ordered a Didrikson Parka Coat, which took weeks to arrive and was not fit for purpose. I tried the coat on in my garden and not only did I feel cold, as it wasn't very padded, I also felt wet, as the material was not water repellent, as I would have expected from this brand. I liaised with customer services regarding a return, however when arranging this, they refused to pay the custom charges. I explained that I had paid for all of the export charges, when the item was sent to me. If an item is faulty or of a "poor quality", why should I have to pay the charges to return the item? I compromised and agreed to pay the postage and was informed by Evri that Antilope had to pay the custom fees, however, this was also refused. I am now hugely out of pocket as I have paid two lots of postage charges, for a coat that is not fit for purpose. Please do not use this company.
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Anoniem
Bestelling zou volgende dag geleverd worden maar kwam bijna een week later en dan sturen ze ook nog de verkeerde kleur.
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Birgit
Snelle en correcte service
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Guido K.
Bestelling is correct afgehandeld maar werd pas 1 week nadien bezorgd (maar dat kan aan PostNL hebben gelegen...)
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Ronny
Merrell stapschoenen besteld die voorradig zijn en betaald, mail, bestelde niet meer te verkrijgen, voorstel stapschoenen van ANTILOPE Outdoor, niet aanvaard, nieuw paar dat voorhanden was besteld, bericht terug, niet voorhanden. Nogmaals poging, ander paar stapschoenen voorhanden en ontvangen!